Privacy Policy.

2. Who We Are

As a sole proprietorship, Nanda Kumar M is the data controller responsible for your personal data collected through this website.

3. What Data We Collect

3.1 Data You Provide Directly

When you use our contact form or reach out via email, we collect:

• Your name
• Your email address
• Your project type and budget range (if provided)
• Any message or details you submit
• Your preferred meeting time (if you book through Calendly)

3.2 Data Collected Automatically

When you visit rayvok.com, the following data may be collected automatically through Google Analytics:

• Your approximate geographic location (country/city level)
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on each page
• Referring website (how you found us)
• Session duration and bounce rate

This data is aggregated and anonymised and is not used to personally identify you.

3.3 Data We Do NOT Collect

• We do not collect payment information on this website. All payments are handled separately through agreed channels after a client agreement is signed.
• We do not collect sensitive personal data (health, religion, political views, etc.)
• We do not use Facebook Pixel, Hotjar, or other behavioural tracking tools beyond Google Analytics.

4. How We Use Your Data

We use the data we collect for the following purposes:

We do not use your data for automated decision-making or profiling.

5. Third-Party Services

This website uses the following third-party services that may process your data:

5.1 Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect anonymised usage data. This data is processed by Google and governed by Google's Privacy Policy (policies.google.com/privacy).

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5.2 Calendly

If you book a discovery call through our website, you will be redirected to or interact with Calendly's booking system. Calendly will collect your name, email address, and meeting preferences. This data is processed by Calendly and governed by Calendly's Privacy Policy (calendly.com/privacy).

5.3 Email (hello@rayvok.com)

When you email us directly, your email and any attachments are stored in our email service provider's systems.

6. Cookies

This website uses cookies. Please refer to our separate Cookie Policy for full details on what cookies we use and how to manage them.

In summary:

• Essential cookies — required for the website to function
• Analytics cookies — Google Analytics (can be declined)

You can manage cookie preferences through the cookie settings banner on this website or through your browser settings.

7. Data Sharing

We do not sell, trade, or rent your personal data to any third party.

We may share your data only in the following circumstances:

• With third-party service providers listed in Section 5 (Google Analytics, Calendly) strictly as necessary to provide our services
• If required by law, court order, or government authority under Indian law
• To protect the rights, property, or safety of Rayvok, its clients, or others

8. Data Retention

After the applicable retention period, data is deleted or anonymised.

9. International Data Transfers

Rayvok is based in India and primarily operates under Indian law. However, because we use Google Analytics and Calendly — US-based services — your data may be transferred to and processed in countries outside India, including the United States.

These transfers occur under the respective service providers' standard contractual clauses and privacy frameworks. We only use service providers who maintain adequate data protection standards.

For clients and visitors based in the European Union or United Kingdom, we acknowledge your rights under GDPR and UK GDPR respectively (see Section 10).

10. Your Rights

Depending on your location, you have the following rights regarding your personal data:

For All Users (India — under IT Act 2000 and DPDP Act 2023)

• The right to know what personal data we hold about you
• The right to correct inaccurate personal data
• The right to request deletion of your personal data
• The right to withdraw consent where processing is consent-based

For EU/UK Users (GDPR / UK GDPR)

In addition to the above:

• The right of access to your personal data
• The right to data portability
• The right to restrict or object to processing
• The right to lodge a complaint with your local data protection authority

To exercise any of these rights, email: hello@rayvok.com

We will respond to all requests within 30 days.

11. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include:

• Secure email communications
• Limited access to personal data (only Nanda Kumar M processes your data)
• No storage of payment information on this website

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

12. Children's Privacy

This website is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted personal data through this website, contact us at hello@rayvok.com and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of this website after any changes constitutes your acceptance of the updated policy.

14. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy: